Introduction

Calvenhome is committed to protecting the privacy of its users. This policy describes how we collect, use, share, and protect your personal data when you visit our website calvenhome.com. It also details your rights and how to exercise them.

By using our site, you consent to the practices described in this document. We comply with the General Data Protection Regulation (GDPR) and applicable French laws.

Data We Collect

We collect different categories of data to provide and improve our services:

• Data provided directly: Name, email address, phone number, message content when you use our contact form.
• Data collected automatically: IP address, browser type, operating system, pages viewed, visit duration, referral source (via cookies and similar technologies).
• Third-party data: Aggregated analytical information from services like Google Analytics.

Cookies and Trackers

Our site uses essential cookies for functionality and analytical cookies to understand site usage. Analytical cookies help us analyze traffic and improve the user experience. You can control cookie settings via your browser preferences.

Purposes of Processing

We use your personal data for the following legitimate purposes:

• Responding to your contact requests and providing customer support.
• Analyzing our website's audience and performance to improve it.
• Ensuring the security and integrity of our site and preventing abuse.
• Complying with our legal and regulatory obligations.

We never process your data for direct marketing without your explicit and prior consent.

Data Sharing

We do not sell, rent, or trade your personal data to third parties. Limited sharing may occur in the following cases:

• With service providers (hosting, analytics service) who help us operate the site, under strict confidentiality obligations.
• If required by law, to comply with a legal obligation, judicial proceeding, or request from public authorities.
• To protect the rights, property, or safety of Calvenhome, our users, or the public.

These third parties are not permitted to use your data beyond what is necessary to provide their services to us.

Your Rights

In accordance with the GDPR, you have the following rights regarding your personal data:

• Right of access: Request a copy of the data we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete data.
• Right to erasure: Request deletion of your data under certain circumstances.
• Right to restriction of processing: Request suspension of the processing of your data.
• Right to object: Object to processing on legitimate grounds.
• Right to data portability: Receive your data in a structured, machine-readable format.
• Right to withdraw your consent: At any time, if processing is based on your consent.

To exercise these rights, contact our Data Protection Officer at the contact details provided below. We will respond within one month.

Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access control, and regular security audits.

As no method of transmission over the Internet or electronic storage is completely secure, we cannot guarantee absolute security.

Data Retention

We retain your personal data only for as long as necessary to achieve the purposes for which it was collected, including to satisfy any legal, accounting, or reporting obligations.

Contact data is retained for 3 years from the last contact. Connection data (logs) is retained for 12 months.

Contact and Data Protection Officer

For any questions regarding this privacy policy, to exercise your rights, or to report a concern, you can contact our responsible person:

Calvenhome
250, impasse Le Gall
Phone: 03 69 55 32 20
Email: info@calvenhome.com

You also have the right to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL), the French supervisory authority.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page with a revised update date. We encourage you to review this policy regularly.